Return And Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Please find below an overview of our most frequently asked questions regarding the return policy with the answer. Is your question not in below list? Feel free to contact us at Support@visionupllc.com

Returns & Exchanges

How do I place a return or exchange?

We're sorry you didn't love your VISIONUPLLC. Please reach out to Support@visionupllc.com with your order number and the products you'd like to exchange or return, and we'll take care of the rest.

Help! I can’t find my return slip.

Don’t worry—VISIONUPLLC packages don’t include return slips. Just reach out to Support@visionupllc.com and we’ll help you place your return or exchange.

What’s your return policy?

All returns must be processed within 14 days of receiving the order.

To place a return, or if you are having trouble making a return within the 14 days time frame, please reach out to Support@visionupllc.com.

Order # must be provided to place a return, and you will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded.

How long does it take to process a return?

Credit card refunds usually take 5-10 business days to appear on your statement.

What should I do if I receive the wrong product?

If you received a product different from the one that you ordered, sorry about that! Please contact us at Support@visionupllc.com and we’ll be sure to get you the VISIOUPLLC you ordered!

What’s your return process if I’m not happy with the product?

Yes, within 14 days after receiving your package. Here are your packing instructions:

Securely pack the items in a box.
Affix the mailing label squarely onto the address side of the parcel, covering up any previous delivery address and barcode without overlapping any adjacent side.
Use the address listed and affix the appropriate amount of postage.
Ship package from your nearest post office or shipping company of your choice.

If you did not receive a return label, please send an e-mail to Support@visionupllc.com

Please note! If you have received a faulty product, it is important that you send an e-mail to Support@visionupllc.com before returning your order.

We will then be able to help you with the returns procedure and find an appropriate solution.

NOTE: If your order has not been purchased via www.visionupllc.com the return policy applied of the shop where you did purchase the product.

1309 Coffeen Avenue STE 1200

Sheridan, Wyoming 82801

UNITED STATES

Support@visionupllc.com

+1 3072961618

Quick View

10.5ft Compact Telescoping Attic Access Folding Ladder Loft Stairs

$149.95

$300.00

Size

3.2m/10.5FT

3.8m/12.5FT

4.8m/15.5FT

Thanks! We will notify you when this product becomes available!

Email me when this product is available

Quantity

In need of some assistance in reaching hard to reach attics in your home or workplace?

This attic ladder can provide you with a safe platform to stand on whenever you're going in and out of the attic.

Best part of all, our attic access ladder is foldable, which makes it easier to haul around everywhere. Keep this compact attic ladder in your home or office so you can reach everything you need without a hassle!

FEATURES

Upgrade Stability Type: Unique Extend and Locking Mechanism with Thumb Buttons. Every section is designed to open and close safely.

Safe And Reliable: Meticulous treatment, delicate design and wearable performance. Double grip handles on every rung guarantee your hands in right position to avoid pinching. Bottom caps and angled feet, easy to secure the ladder to wall and floor.

Portable And Convenient: Lightweight and compact size, easy to transport and store; a heavy duty closure strap secures the ladder firmly, easy to carry it with one hand.

Non-Slip Design: Safe and stable pedals, in compliance with skid resistant design standards.

High quality and in a good condition,Ultra-light aluminum ladder, durable in use

Free for another pair Non Slip Foot pad

4-way Combination Ladder System

Multi-Use : It can be used as a telescoping ladder, twin stepladder, stairway stepladder, and as two scaffold bases. Heavy duty strap to fasten up for better storage.

SPECIFICATIONS

Material : Aluminum
Color : Black & Silver
Number of Ladder Step : 10 Step(10.5Ft.)
Space Between Two Rungs : 11.61" / 29.5cm
Max. Load : 150kg/330lbs
Tube Thickness : 1.5mm
Weight : 17Lbs - 40Lbs
Fully retracted Dimensions : 10.5Ft. (31.50 x 18.90)"
Height : 10.5 Ft.
Max. Load : 150kg/330lbs

PACKAGE CONTENTS

1 x Ladder

SHIPPING INFORMATION

- Free shipping for all orders no matter how many items you purchase.

- Once your product has shipped, it usually takes 3 to 5 business days to receive depending on your location. Tracking numbers will be issued within 24-72hrs hours of shipment.

- You can return your product up to 14 days after receiving your order. Please make sure that the products are not used or damaged and in the original box.

- Every product comes with a 14-Day Free Guarantee.

PAYMENT & SECURITY

PAYMENT METHODS

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information. We use encrypted SSL security to ensure that your credit card information is 100% protected.

SECURITY

View more product details

View Less